Thursday, December 19, 2019

Effective Communication At The Health And Social Care Sector

An effective communication takes an important part in the health and social care settings. Communication is the way how we express our own feelings and thoughts, giving and receiving with each other and what make us become independent through making choice and the ways we learn. Between analysing Alan’s case, this essay will demonstrate the importance of effective communication when working with diverse communities in health and social care sector. According to Brown (2015), an effective communication is the expand concept of the communication process to ensure the transmitted content between a conversation have been received clearly and assumed by each other in the most appropriate ways. The main goal in an effective communication is to achieve information, have a common concept and changing motivations. Communications can be easily affected by different barriers; for example, in Alan’s case includes the communication barriers of deficiency attention and the emotional barriers between the care workers which cause him feels unimportant and starts to lose his social strength, extent to his emotions of depression, anger and helplessness. Argyle (1972) ‘The Cycle of Communication’, is a communication theory that involves a two way process which a person tries to understand of the other person’s thoughts. 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